Privacy policy
Last updated: 24 October 2026
This Privacy Policy explains how The Happy Body Co., operated by Brightonline Group ("we", "us", "our"), collects, uses and protects your personal information when you visit thehappybodyco.co.uk (the "Site"), buy from us or contact us. We are the data controller for your personal information.
Information we collect
- Contact and order details: your name, email address, phone number, billing and delivery addresses, and what you order.
- Account details: if you create an account, your login details and order history.
- Payment information: payments are processed securely by our payment providers (such as Shopify Payments, PayPal, Apple Pay and Google Pay). We do not see or store your full card details.
- Messages: anything you send us by email, our contact form or social media.
- Usage data: information about how you use the Site, such as your device, browser, IP address and pages viewed, collected using cookies and similar technologies.
How we use your information
- To process and deliver your orders, handle returns and provide customer support (to perform our contract with you).
- To send you marketing emails if you've signed up. You can unsubscribe at any time using the link in any email (based on your consent).
- To run, secure and improve the Site, prevent fraud and understand how customers use it (our legitimate interests).
- To meet our legal and accounting obligations.
Who we share it with
We only share your information with trusted service providers who help us run our business, including Shopify (our e-commerce platform), payment providers, delivery companies, email and analytics providers, and advertising partners where you've agreed to marketing cookies. We never sell your personal information.
Some of these providers may process data outside the UK. Where they do, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or adequacy regulations.
Cookies
We use cookies to make the Site work, remember your basket and preferences, and understand how the Site is used. Where required, we'll ask for your consent before setting non-essential cookies. You can also control cookies in your browser settings. For more on the cookies Shopify uses, see shopify.com/legal/cookies.
How long we keep it
We keep order information for as long as we need it for accounting and legal purposes (usually up to 6 years), and marketing information until you unsubscribe.
Your rights
Under UK data protection law you have the right to access, correct or delete your personal information, to object to or restrict how we use it, to data portability, and to withdraw consent at any time. To make a request, email us at hello@thehappybodyco.co.uk.
If you're unhappy with how we've handled your information, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Children
Our Site and products are not intended for children, and we do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
Contact us
The Happy Body Co. (Brightonline Group)
27 Old Gloucester Street, London, WC1N 3AX, United Kingdom
hello@thehappybodyco.co.uk