Return & Refund

Last updated: 28 October 2026

We want you to love your Happy Body Co. order. If something isn't right, here's how returns and refunds work.

Changed your mind?

You can return unopened items in their original sealed packaging within 30 days of receiving your order. Just email us first at hello@thehappybodyco.co.uk with your order number and we'll explain how to send it back.

Under UK consumer law you also have the right to cancel your order within 14 days of receiving it, without giving a reason. To cancel, contact us by email within that period.

For hygiene reasons, we can't accept returns of sleep tape, nose strips or teeth whitening strips once the sealed packaging has been opened, unless the item is faulty.

Unless your item is faulty or we sent the wrong item, you're responsible for the cost of returning it. We recommend using a tracked service.

Faulty, damaged or wrong item?

Please check your order when it arrives and contact us as soon as possible if anything is faulty, damaged or incorrect. We'll arrange a replacement or a full refund, including your original delivery cost. Your statutory rights under the Consumer Rights Act 2015 are not affected.

Refunds

Once we've received and checked your return, we'll email you to confirm. Approved refunds are made to your original payment method within 14 days of us receiving the item. Your bank may take a few extra days to show the money in your account.

Returns address

Please contact us before sending anything back. Returns sent without contacting us first may be delayed.

The Happy Body Co. Returns
c/o BetterCar
Nep Town Road
Henfield
West Sussex
BN5 9DY
United Kingdom

Questions?

Email hello@thehappybodyco.co.uk and we'll be happy to help.